Privacy Policy

This Privacy Policy outlines how Vida divina (referred to as "the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from 84caac-91.myshopify.com (the "Site"), or otherwise communicate with us (collectively, the "Services"). In this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as detailed below. The type of information we collect and use depends on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect:

Information We Collect Directly from You

Information you provide directly through our Services may include:

• Basic contact details: name, address, phone number, email.
• Order information: name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information: username, password, security questions.
• Shopping information: items viewed, added to cart, or wishlist.
• Customer support information: information included in communications with us.

Some features of the Services may require you to provide certain information. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, such as device information, browser information, network connection information, IP address, and other interaction details.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Payment processors that collect payment information to process your payment and fulfill your orders.

We, or third parties we work with, may automatically collect certain information when you visit our Site, open or click on emails, or interact with our Services or advertisements.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties or their policies or practices.

How We Use Your Personal Information

We use your personal information for various purposes, including:

• Providing Products and Services: To process payments, fulfill orders, send notifications, manage your account, arrange shipping, facilitate returns and exchanges, and enable you to post reviews.
• Marketing and Advertising: To send promotional communications and show advertisements for products or services, including tailoring the Services and advertising.
• Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
• Communicating with You: To provide customer support and improve our Services.

Cookies

We use Cookies to power and improve our Site and Services, run analytics, and understand user interaction. For specific information about the Cookies used by Shopify, see Shopify's Cookie Policy. You can manage Cookies through your browser settings, but blocking Cookies may negatively impact your user experience and functionality.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

• With vendors or third parties who perform services on our behalf.
• With business and marketing partners, including Shopify.
• When you direct us to or consent to such disclosure.
• With our affiliates or within our corporate group.
• In connection with business transactions or legal obligations.

We have disclosed the following categories of personal information in the past 12 months:

• Identifiers such as contact details and account information.
• Commercial information such as order and shopping information.
• Internet or other similar network activity, such as Usage Data.

We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content

If you post product reviews or other user-generated content, this content will be public and accessible by anyone. We do not control who accesses the information you make public and cannot ensure their privacy or security.

Third Party Websites and Links

Our Site may provide links to third-party websites. We are not responsible for the privacy or security of these sites. Information you provide on third-party platforms may be viewable by others and used according to the third party's policies.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, please contact us to request its deletion.

Security and Retention of Your Information

We implement security measures to protect your information but cannot guarantee "perfect security." Information sent to us may not be secure in transit. We retain your personal information as needed to provide the Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Right to Access / Know
• Right to Delete
• Right to Correct
• Right of Portability
• Restriction of Processing
• Withdrawal of Consent
• Appeal
• Managing Communication Preferences

To exercise these rights, please contact us using the details below. We may verify your identity before responding to your request. You can designate an authorized agent to make requests on your behalf.

Complaints

If you have complaints about our processing of your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country, including in the United States. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Contact

For questions about our privacy practices or this Privacy Policy, or to exercise your rights, please contact us at:

Email: gomezberrios91@icloud.com

Address: 59 Houston St, Casa, Waterbury, Connecticut 06704, United States